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Shipping

Please provide a DX or street address, we are unable to deliver to PO boxes. Shipping is provided by Toll Holdings Limited.

COSTS

Shipping costs are 14.95 per order. 

SHIPPING TIME

Estimated shipping time is 2-3 day in Sydney metro, 3-4 days for all capital cities. Please allow up to 10 day for delivery to regional areas.

REFUNDS

Any return of products will be at the expense of the customer. Refunds will not be given due to a late delivery of an item.

If you need to cancel your order please contact us immediately using the details on our contact page. If the product has not yet been dispatched from our warehouse, we can provide a refund, exchange or store credit for another product. 
We do not accept refunds, returns or exchange for change of mind or incorrect choice if the product has already been dispatched from our warehouse.

We will provide a partial refund or store credit within 30 days of purchase date where individual products within filebands are:
• not in original condition 
• not the product as demonstrated on the website 
• damaged

If a partial refund is to be processed, the value of the individual item will be determined as the recommended retail price for the product. If your refund is approved, your refund will be processed using the credit card or original method of payment